Meeting Mobile Demand with ERP Software

In the battle to stay competitive and ahead of the curve, many small business leaders are turning to mobile strategies that aim to revolutionize their operational processes. From financing to order processing and stock control, the ability to have a handle on these facets on the go, is seen as integral to meeting growing consumer demands.

With this in mind, an increasing number of independent SME leaders are looking to utilize ERP software as a centralized system.

Turning to truly mobile ERP solutions can have many cost saving benefits, critical for those smaller businesses that may already have low margins. More crucially however, it is about SMEs being able to truly drive forward their business on the go.

For example in procurement, for keeping up with demand of a new product is a complex balancing act, often requiring access to key metrics to decide when and what is the best product to invest in. With ERP software, this information is available at the touch of a button, with business leaders able to drill into margins, costs, profitability and much more without ever having to open the office door.

Making a customer wait a day for a response to an order enquiry can be the difference between a sales made or lost, and more crucially, threaten profits. Having constant access to lines of communication with the customers can help build brand loyalty and trust, making them more likely to return to the  company the next time an order decision is to be made.

Vital consumer insights can also be used to create a truly integrated mobile customer service strategy, with every customer interaction recorded and stored instantly at the touch of a button. This can help an entire team ensure customer enquiries are handled as efficiently as possible.

While not every business can afford to spend vast sums of money on a mobile ERP, they can invest in ERP software. Placing real-time data in business owner’s hands, SME’s are able to make critical operational decisions at the click of a button, affording them the chance to build a safe and profitable future.